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company_seo_logo Support it / anglais – français    

Sede:

Svizzera, Ginevra, Genève

Settore:

Informatica

Ruolo:

IT/Technology

Data: 17/12/2020
attività 

Descrizione annuncio

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Candidati

Un nouveau défi ?

Viens rejoindre une équipe soudée et dynamique !

  • Intervenir chez nos clients en support de notre équipe 'helpdesk'
  • Avoir une présence régulière chez nos clients et être orienté service
  • Créer des tickets (Incidents et demandes de Service) et en assurer le suivi jusqu'à leur résolution,
  • Analyser et résoudre les incidents décrits dans le périmètre du Service Desk,
  • Assurer les escalades et le transfert des incidents qui n'ont pas pu être résolus au premier contact vers les équipes de support spécialisées,

Più dettagli

Salario netto proposto:60`000 – 70`000 CHF
Percentuale di occupazione: Part-time ≥50%
Tipo di occupazione:Contratto a tempo indeterminato
Inquadramento:Impiegato

Competenze richieste

  • Formation en informatique (CFC) ou expérience jugée équivalente,
  • 2 à 3 ans d'expérience professionnelle,
  • Ecrire et parler couramment le français et l'anglais (B2),
  • Avoir le sens du contact client,
  • Avoir une bonne capacité d'adaptation,
  • Aimer apprendre et travailler en équipe,
  • Autonomie
  • Certifications Microsoft et ITIL, un plus,
  • Expérience MacOs, un plus,
  • Domicilié dans la région de Genève, 
  • De nationalité suisse ou permis de travail valide..

Mappa

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